When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Beeping can also indicate uneven pressure on the hoverboard sensors. Apr 15, 2021 Here is a link to find the manual for your Gotrax hoverboard. Check the lights, the brakes, and all the features, and make sure they are all working properly. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Gotrax Hoverboard Troubleshooting - besteride.com ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Choose a size and copy the code below to embed this guide as a small widget on your site / forum. They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers 0000003486 00000 n Cruise control automatically goes on every time when riding. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. 0000005863 00000 n Odometer not working. Hold down the power button for 10 seconds. 0000017087 00000 n Turns on but shows zeros no matter what. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Codes often have simple solutions and we are here to assist. Easy fix but annoying. Powered up the scooter. Home. It is not managed by iFixit staff. I err on the conservative side, and would rather "under charge". Did you find it helpful? The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. All night charging leads to 15 minutes of riding. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever - Easy fix. Gotrax scooter doesn't work - YouTube Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. I try and ride economical to maximize range and durability. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. 3. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. 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If it is hard to install, stop and inspect the consoles pins under the head unit. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Take off the console and pull out the battery, checking all the connections. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. *You may need to perform a recalibration up to three times to fix your issue. Try recharging the battery pack for 8 hours. 0000007190 00000 n 0000001444 00000 n The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Since battery indicator has 4 bars, easy to do the math. Use caution as extreme force may damage your scooter console or battery connections. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. 0000002509 00000 n New Safe Step Technology - Both feet must be placed on the . They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Kick stand wobbly. GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit Of course, with any new or growing technology there are often hiccups along the way. Visit the Gotrax . Problem 1: Electric scooter losing Power The first thing you should do is check the battery. This scooter is giving a E3 Error code and the manual simply states to replace the console. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. You can recalibrate your Gotrax hoverboard by following the instructions above. So in short. Motor stutters with rapid jerking and wont go.. possible motor failure. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. All I've done is adjust the brake pads to prevent rubbing. Troubleshooting Your Ride - GOTRAX.com Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile I have had it for over a month now and have had zero problems with it. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Yes Gotrax is known for adapting its electric vehicles to the needs of consumers. The odometer illumination was bright. Include an image for extra impact. It goes fast and I can go up big hills . Grab the new battery pack and ensure that your are installing the battery pack correctly. We show a quick view. If you find any damage, replace it immediately. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. What did the brake pad rubbing sound like? For example, only standing with one foot on your hoverboard can cause some models to beep. E07 - Replace Motor or Motor Wheel Assembly. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. This was fixed with the company sending a replacement tire. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Shop safe on GOTRAX Official website. Only tools required are the 4mm Allen wrench and a set of pliers. Can you please tell us how we can improve this article? This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Back wheel brake mis-aligned. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. Also if there is a critical mass here, we may be able to have the company fix their problems. . If the scooter works after disconnecting the brake switch then the brake switch is defective. I've had it for a full month now but never knew how to. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. I am on the hook to pay for shipping to send back their poorly made products. GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 To determine whether either of these is true, unplug all of your devices from power and try charging them again. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. Missing tire extension - poor quality control. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Make sure that these are not punctured if they are air-filled. Include an image for extra impact. You can get it started again if you press the button so it's probably not a power issue. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. Grab the new battery pack and ensure that your are installing the battery pack correctly. Happy to help! Frequently Asked Questions - GOTRAX Official Site How to restore default settings on GOTRAX GXL V2. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. I've emailed support but I'm waiting. Scooter is in the dumpster. E03 - Change speed settings or gear. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Expect More. This is telling you the charger is working. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. :~f 12`L,@" 110 0 obj <> endobj xref I absolutely love this scooter. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. 0000000696 00000 n Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. I finally received the replacement parts. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Include an image for extra impact. Find your product below and click the link to be directed to the specific information for troubleshooting. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. In this video we take a look inside a GoTrax G2 Scooter. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Bolts provided are rusted - poor quality control. It is possible to check the voltage of your battery using a voltmeter. I'll monitor the post to see if these are isolated or widespread. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Roller Blades/Bikes. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. If you experience problems with any of these models of e-bike file a claim below. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Gotrax Gks Electric Scooter : Target Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit Search General questions or product specific choose what you're looking for from our awesome drop down menu. Next, check to see if there is any damage to either end of your scooters charging cable. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. Doesn't matter if the battery is charged or not. Recommended rider age . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 0000047449 00000 n Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Entice customers to sign up for your mailing list with discounts or exclusive offers. We'll go through each electric scooter and the error codes that occur. It's a 36V 6 Ah battery that offers higher performance. If you have done these things, but are still having trouble, please contact customer service. Its possible that you got a defective battery. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. 110 20 Has refused refunds. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and .
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